PDTC

PDTC

PDTC is Simple, Flexible and Secure multiline communication client for demanding environments which needs a 24/7/365 solution for time critical decision processes. PDTC is a SIP based turret available as soft client appliance for Windows operating system and as PT15 hardware appliance. PDTC is a high-end SIP IP turret console that address the needs of several categories of critical users within an organization.

Simple, Flexible and Secure multiline communication client for demanding environments which needs a 24/7/365 solution for time critical decision processes. PDTC is a SIP based turret available as soft client appliance for Windows operating system and as PT15 hardware appliance. PDTC is a high-end SIP IP turret console that address the needs of several categories of critical users within an organization. The PDTC Console has been developed for:Simple, Flexible and Secure multiline communication client for demanding environments which needs a 24/7/365 solution for time critical decision processes. PDTC is a SIP based turret available as soft client appliance for Windows operating system and as PT15 hardware appliance. PDTC is a high-end SIP IP turret console that address the needs of several categories of critical users within an organization. The PDTC Console has been developed for:

Operators/Dispatchers in command and control centers for:

• Transport and traffic control (railways, air traffic …)
• Public safety (police, fire brigades, ambulance …)
• Utilities (electricity, gas ...)
• Building/facility management systems (airports, banks, industrial plants …)

Dealers and traders in financial industry

Most important features

• Voice call queuing with large number of queues (including VIP queues, overload queues and recall queues)
• Fast response for missed calls
• Call manipulation with single touch on the screen
• Advanced contacts management
• Visually clear interface with freely configurable buttons and screen layouts to match the users taste
• 60 buttons per page with up to 100 pages
• CRM integration
• Call recording
• Full integration into your existing infrastructure
• Up to 4 handsets per turret
• Support for redundant LAN ports
• Easy integration with open integration API
• Multi language support (English, German, Italian, Slovenian, Croatian, Serbian; new languages can be added on customer request)