voip-store.eu Shipping Policy

Shipment processing time

All orders are processed within 3 business days (MON-FRI 08:00 – 17:00). 

Delivery to the following countries:

All EU countries and United Kingdom, Switzerland, Norway, Bosnia and Herzegovina, Serbia, Montenegro, North Macedonia

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost
GLS 3-5 business days Calculated at checkout

Shipment confirmation and order tracking

You will receive tracking number when your order is dispatched.

Customs, duties, and taxes

voip-store.eu is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

voip-store.eu is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.